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CR: 4030312868, Faniat store specializes in decoration, craft, and parties supplies. Jeddah - Saudi Arabia

Return and Exchange Conditions

We - at Faniat - offer to all our customers the ability to return or exchange purchases, according to the following conditions:


1- The customer can return the product within 3 days, or exchange it within 5 days after receiving it.

2- The products to be returned or exchanged must be unused and n the same condition as when it was received in - unused, unwashed, unironed, unaltered, uncut and with the tags still attached.

3- The customer has the option to return and get a refund of only the purchases without the cost of shipping, or to replace it with another product according to the customer's choice. Faniat will not pay the cost of shipping too.

4- The customer has the right to return the value of the product only if it is received in a different condition than the one mentioned on the site. Faniat will take care of shipping costs in this condition.

5- Faniat could provide a discount (coupon/voucher) to customers instead of an exchange or return the products.

6- A discounted/promotional product (on sales) can be return or exchange only based on the discounted value of the products at purchase cost. Customer MUST pay all shipping costs.

7- The amount will be refunded based on the received payment way and according to the reasonable method and period.

8- Receiving the order (shipment) from the shipping company is an acknowledgment by the customer that the order (shipment) is in good condition and has not been opened before receiving.

9- When the order is not received from the shipping company by the customer, the amount is returned to the customer after deducting the shipping costs. In the case of cash on delivery, the customer may be permanently banned.

10- Return or exchange requests must be received at the e-mail: hello@faniat.com

11- Faniat has the right to amend these conditions without prior notice.

One comment
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مروه عباس

1 week ago

كيفية الاستبدال

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Faniat

1 week ago

تواصلي معانا على البريد الالكتروني hello@faniat.com أو الواتس اب للرقم wa.me/966551548855

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